Our professional vacation rental management program includes a variety of services. From overseeing all aspects of booking to advising owners how to set-up their home as a vacation rental, we have the experience to ensure your vacation rental’s success. Management includes:
Marketing and Advertising
- Listing on our website, Riverhomes.com. Our website has been in existence since 1996. Highlights include dynamic web design, 24 hour secure online reservations, real-time rates and availability, constant updates, professional SEO management, search engine ad campaigns, and paid listings on various tourism sites.
- Individual listings on major online travel agencies, including AirBnB, HomeAway, VRBO and TripAdvisor. Our integrated reservation system ensures that property information, rates and availability calendars stay up-to-date. Users can book online through multiple platforms, providing the maximum opportunity to fill vacancies.
- Social Media - Facebook, Instagram, Pinterest, Twitter and Google+
- Repeat guest marketing
- Community networking
- Knowledgeable reservationists view the vacation rentals in person and are able to answer detailed questions.
- Guests can reserve online 24 hours a day, 7 days a week and reservations by phone 9:00 am - 5:00 pm, 7 days a week.
- 24 hour emergency contact number.
- Our customer service is consistently outstanding.
- Top-notch cleaners promptly and thoroughly service your home between guests.
- Property inspectors visit homes prior to guest arrival. Each inspection ensures that the home is guest ready.
- Our trusted vendors are responsive and communicative.
- D&G Maintenance, our maintenance department, is exclusively available to our homeowners.
- Monthly and annual reports on the activity at the property, providing a breakdown of income and expense.
- Guest payments are collected in advance. We take Visa, MasterCard, American Express and Discover. Credit card processing fees are included in management.
- Collection and payment of all Sonoma County taxes and fees.
We are dedicated to professionalism, high-level service, quality of product, prompt communication, maximizing revenue and best environmental practices. Our years of experience, high revenues for owners, care for the homes we manage, and excellent communication with owners and guests alike make our company a standout.
Contact us today for more information.
Our parent company, D&G Equity Management, offers professional management services for long-term rentals, commercial rentals and short-term furnished corporate rentals. Learn More.
We are proud members of: Russian River Chamber ~ Forestville Chamber ~ Monte Rio Chamber ~ Vacation Rental Managers Association ~ Sonoma County Vacation Rental Managers Association ~ Sonoma County Lodging Association ~ EcoRing